Find the Right Channel

Choose the Team You Need

Sending to the right address means a faster response. Each channel below is handled by a dedicated team member. All aliases forward to our core team — none go unanswered.

General

General Enquiries

Questions about our site, content, tools, calculators, or anything that doesn’t fit a specific category. Reader feedback and suggestions for new content or tools are also welcomed here.

Content Team

Editorial & Content

Questions about the accuracy of our articles, guides, or financial tools. Suggestions for topics we should cover. Feedback on editorial quality, methodology, or approach. Queries about our review process or how content is produced.

Accountability

Corrections & Complaints

Report a factual error, file an editorial complaint, flag a missing disclosure, or raise a concern about author credentials. This channel is monitored with high priority — errors in financial content can cause real harm and we treat them accordingly.

Commercial

Advertising & Partnerships

Enquiries about display advertising, affiliate partnerships, sponsored content, research collaborations, or institutional brand partnerships. Please include your organisation name, the product or service you wish to promote, and the partnership format you have in mind.

Media

Press & Media

Media enquiries, interview requests, data and research licensing, requests to cite or reproduce Finance Authority Hub content, and coverage requests from journalists and broadcasters. Please include your publication, deadline, and the nature of your request.

Expert Panel

Expert & Author Applications

Applications to join the Finance Authority Hub expert advisory board or contribute as an author or specialist reviewer. Please include your full credentials, areas of specialisation, years of professional experience, and a brief note on why you would like to contribute.


Send Us a Message

General Contact Form

Not sure which channel to use? Use the form below. Based on your enquiry type, your message will be automatically routed to the right team member when you send.

Get in Touch

Fill in your details below. The more context you give us, the faster and more helpfully we can respond.

Your details are used only to respond to your enquiry. We do not share them with third parties or advertisers. See our Privacy Policy for full details.

Your email client will open with your message pre-filled and routed to the correct team. If it doesn’t open automatically, email us at hello@financeauthorityhub.com

Before You Send

For the fastest response, include: your full name and a working reply-to email; the specific URL of any page your question relates to; as much context as you can — vague messages take longer to investigate and respond to.

This Form Is Not For

Some requests are better handled through dedicated channels:

Financial or investment advice — see our Disclaimer
Formal corrections — use corrections@financeauthorityhub.com
Advertising partnerships — use our dedicated page
Guest posting or link building requests — these are not accepted
Requests to remove accurate editorial content for commercial reasons

All Email Channels

All addresses forward to our core team via alias. Any @financeauthorityhub.com address reaches us.

After You Send

What Happens Next

Here is exactly what happens between the moment you hit send and the moment you receive our response.

1

Your Email Arrives

Your message arrives in our shared editorial inbox. All team members can see all inboxes — nothing waits in an unmonitored queue.

2

We Triage & Assign

Within one business day, your message is read, categorised, and assigned to the team member best placed to help. Priority is given to corrections, disclosure concerns, and press deadlines.

3

We Investigate or Review

For content questions, corrections, or editorial concerns, we review the relevant page or content before responding. We don’t send template replies — every response is specific to your message.

4

We Respond

You receive a direct response from a named team member — not a no-reply address. If your enquiry requires more time to investigate fully, we send an acknowledgement with an expected resolution date.

Before You Write

Frequently Asked Questions

I sent a message but haven’t heard back — what should I do?

First, check your spam or junk folder in case our reply was filtered. If it has been more than 5 business days since you sent your message and you have not received a reply or acknowledgement, please resend to hello@financeauthorityhub.com with the original date of your message in the subject line. Occasionally messages are delayed by spam filters or arrive without a valid reply-to address — please ensure your email address is entered correctly.

Do you offer financial advice?

No. Finance Authority Hub is an editorial platform. We produce educational financial content reviewed by qualified experts — but none of our team members provide personalised financial advice, and nothing on this site should be treated as such. For personalised advice tailored to your circumstances, please consult a qualified, licensed financial adviser in your jurisdiction. See our Financial Disclaimer for full details.

I am a journalist. How quickly can you respond to media enquiries?

We aim to respond to press and media enquiries within 2–3 business days. If you have a deadline sooner than this, please state your deadline clearly in the subject line of your email to press@financeauthorityhub.com and we will do our best to accommodate it. For urgent media requests, please mark your subject line “URGENT — [deadline date]”.

Can I write for Finance Authority Hub or contribute a guest post?

Finance Authority Hub does not accept unsolicited guest posts or paid guest contributions. Our content is produced by our credentialled expert panel and editorial team. If you are a qualified financial professional with relevant credentials and would like to be considered for our expert advisory board or as a specialist contributor, please apply via experts@financeauthorityhub.com with your credentials, specialisations, and a brief note on what you would like to contribute.

Can I request that Finance Authority Hub covers a specific financial topic?

Yes, and we genuinely welcome topic suggestions from readers. We cannot guarantee we will cover every suggested topic, but reader questions directly inform our editorial agenda. Use the General Enquiries channel at hello@financeauthorityhub.com or the General form above, selecting “General Question or Feedback” as the type. Please describe the topic and why you think it would be valuable to readers.

I found an error in one of your articles. How do I report it?

Please email corrections@financeauthorityhub.com with the URL of the page, the specific claim you believe is incorrect, and a credible source supporting the correct information (such as a regulator’s website, central bank publication, or official product documentation). We treat factual corrections as high priority and aim to review and respond within 1–3 business days. See our full Complaints & Corrections Policy for more detail.

I want to advertise on Finance Authority Hub. What is the process?

Please review our Advertisers & Partners page for full details of what we offer and our partner standards. When you’re ready, email advertising@financeauthorityhub.com with your organisation name, the product or service you wish to promote, and the partnership format you are interested in. We respond within 3–5 business days and all partnerships are subject to an editorial review before approval.